Service · Delivery
Delivery
We ship our down shawls across Russia and worldwide by DPD, Russian Post and CDEK.
We pack items carefully and hand the order over for delivery once payment is confirmed. Exact delivery times and cost depend on the city, the chosen method and the contents of the order.
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Courier to your door
Courier delivery to your address
- Time:
- 2–7 days
- Cost:
- for regions $9
Time2–7 days
Costfor regions $9
The fastest delivery method. The courier will call in advance, agree on a convenient time and bring the order to your door.
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Russian Post
Delivery throughout Russia
- Time:
- 5–14 days
- Cost:
- from $3
Time5–14 days
Costfrom $3
Convenient, time-tested delivery to any locality.
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To a pick-up point
By courier or to a pick-up point
- Time:
- 2–7 days
- Cost:
- at checkout
Time2–7 days
Costat checkout
A fast and inexpensive way to receive your order at a convenient place.
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Free to a pick-up point
for orders from $127
- Time:
- for available pick-up points
- Cost:
- $0
Timefor available pick-up points
Cost$0
Free delivery applies only to delivery to a pick-up point.
More about delivery methods
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DPD
DPD is suitable for delivery within Russia by courier or to a pick-up point, if this method is available for your city. At checkout you can choose a suitable delivery option and see the approximate terms.
- courier delivery or pick-up point;
- delivery time depends on the city;
- the recipient's correct phone number is required;
- after dispatch we send tracking details.
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Russian Post
Russian Post is suitable for delivery throughout the country, including small localities. After dispatch we send the order tracking information.
- collection at the post office;
- approximate delivery time 5–14 days;
- cost from $3;
- suitable for regions without a convenient pick-up point.
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CDEK
CDEK is convenient for delivery to a pick-up point or by courier to an address. Available options depend on the recipient's city and address.
- pick-up point or courier;
- approximate delivery time 2–7 days;
- the cost is calculated at checkout;
- free to a pick-up point for orders from $127.
How we pack your order
Packaging is free. We send items in a sturdy box that is also suitable as a gift. The item itself is additionally placed in a secure zip bag, so it is protected during transport.
If the order is a gift, the box already looks neat and needs no separate gift wrapping.
How dispatch works
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Step 1
You place an order
You choose the delivery method at checkout.
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Step 2
We prepare the item
We check the item, fold it carefully and pack it securely.
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Step 3
We hand the order over for delivery
We hand the order to DPD, Russian Post or CDEK depending on the chosen method.
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Step 4
You receive the order
At a pick-up point, a Russian Post office or from a courier.
Order tracking
After handing the order to the delivery service, we will send tracking information to the contacts you provided. If you have questions about delivery, write to us — we will help check the status.
Keep your order number and the phone number given at checkout: you may need them to collect the order.Delivery outside Russia
We deliver outside Russia. Such delivery is calculated individually. If you would like international delivery, leave a request — we will clarify the country, possible shipping methods, delivery time and cost.
Delivery FAQ
Which services do you use to ship orders?
DPD, Russian Post and CDEK. Available options depend on the recipient's city and address and are shown at checkout.
When is delivery free?
For orders from $127, delivery to a pick-up point is free. This rule does not apply to courier delivery or Russian Post.
Do you charge for packaging?
No. We pack the item in a sturdy box and a zip bag free of charge — the box is also suitable as a gift.
Can I choose a pick-up point?
Yes, at checkout you can choose a convenient pick-up point from those available for your city.
How will I know where my order is?
After handing the order to the delivery service, we will send tracking information to the contacts provided at checkout.
Can I order delivery outside Russia?
Yes. International delivery is calculated individually — leave a request and we will clarify the country, delivery time and shipping cost.
Have a question about delivery?
Write to us — we will tell you about available delivery methods and help you choose a convenient way to receive your order.